Privacy Policy

Update: 4/28/2024

This Privacy Policy describes how Portland City Pet Groomers (“we“, “our“, or “us“) collects, uses, and shares personal information when you visit or make use of our website www.PortlandCityGroomers.com, including any related mobile applications and online services (collectively, the “Service“).

Information We Collect

  • Personal Information: When you visit our website or book an appointment, we may collect personal information such as your name, email address, phone number, and pet details.
  • Booking Information: We may collect information related to your grooming appointments, including appointment dates and times, preferred services, and any special instructions or requests.
  • Payment Information: If you make a payment through our website, we may collect payment information such as credit card details. However, we do not store this information directly on our servers. Instead, it is securely processed by our third-party payment processor.

How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To provide grooming services and fulfill appointment bookings.
  • To communicate with you regarding your appointments, inquiries, or any updates related to our services.
  • To improve and personalize the user experience on our website.
  • To send promotional offers, newsletters, or other marketing communications, where permitted by law.
  • To comply with legal obligations or as otherwise required by law.

Data Sharing and Disclosure

We may share your personal information with third-party service providers or business partners who assist us in providing and managing our services. These may include but are not limited to:

  • Payment processors for processing payments.
  • Appointment scheduling software providers.
  • Marketing and advertising partners.

We may also disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to certain processing activities or request that we restrict the use of your information. Please contact us using the information provided below to exercise these rights.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at portlandcitygroomers@gmail.com.